How to Report a Player

Reporting a Player for Hacking
1. If you are attacked or killed by a player you suspect to be hacking, press 'R' on the PC, or select the 'Report Player' option on the mobile death screen. 

2. Make sure to include a title and description for your report, and give as much detail on the user (Including username and Alderon ID), server and location as possible. Please ensure that you have selected the 'Cheating' option for the report.

Reporting a Player for Abusive Behaviour
1. Take a screenshot or recording of the player's messages and make sure to include all text that you want to report. Save this screenshot.

2. Take a screenshot or write down this player's name and nine-digit Alderon Games ID in the 'Social' menu. e.g. 123-456-789. 
Make sure you get the right player information, or we may not be able to accept your report.



3. Report the player through our support website by submitting a support ticket.
When reporting a player, make sure to include screenshots and/or a recording of the player you are reporting, clearly showing their Alderon ID and reported behaviour.

Note: Reporting a player is not the only action you can take. We recommend muting aggressive or abusive users: How to Mute a Player.
You can read our Terms of Service for more information on what behaviour may warrant a player report.