If there is an error with your purchase, or you are given a key for the game from an outside source, through a giveaway or contest, you may need to manually activate this key on your account. 

How to manually activate a key

1. Sign in to your account on the Alderon Games website.
2. Click on your Username at the top right corner.
   
   • (If you have received your key from an outside source, please skip Steps 3 and 4)
     
3. Go to the Orders tab.
   
4. Select the order you want to activate.
5. Scroll down to the bottom of the page, there you will find your keys.
6. Copy the key you wish to activate.
7. Go to the Licenses tab.
8. Paste your key in the grey box.
9.  Activate the key.

Note: You must download the Alderon Games Launcher in order to play, please refer to this support topic: How to Download and Install the Launcher
If you have already downloaded the launcher, please restart both your game and launcher after activating keys or they may not work.