If you received this warning and are unsure what this means for you, please read below.
This warning is out of concern for our players whose PCs are using defective Intel® brand CPUs. This defect primarily applies to the 13th and 14th generation Intel® processors. If your computer uses either of these generations of CPUs then you may receive the following warning when loading Path of Titans.
Symptoms of this defect include the following (but are not limited to):
- Application stability issues (Crashing, Freezing, Non-functional)
- Computer instability (BSOD, Freezing, Possible memory corruption Increased response time)
- Boot failure (Computer won't turn on)
- Component Failure & CPU Failure
Due to the nature of this issue, you may not notice any problems with your computer initially, however issues with these CPUs will increase over time if no action is taken. Components like a CPU that go into a computer are not all made equal and there is a certain rate of defects that happen within the same product line.
Intel® has released updates for this component that can prevent further damage. Please note that these updates will not repair or revert any damage that has already been done.
To install these updates, you will need to visit the specific product page of your motherboard manufacturer and follow their steps to install the updates.
If you find that your computer is facing considerable instability issues you may be able to receive a refund, return or exchange depending on how and where your computer was purchased. Intel® also offers an RMA (Return Material Authorization) program that affected players may be able eligible for.
More information about warranty services and the Intel® RMA program can be found in at the link below.
https://supporttickets.intel.com/s/warrantyinfo?language=en_US
If you don't know what any of this means, you may be able to get support from the online or in-person store, person or company you obtained your computer from for updates, questions and returns.
Alderon Games is not responsible or liable for any damage or loss caused by defective Intel® CPU processors.